WARRANTY "TROYA"

Troya is a service plan that entrusts the maintenance of your compressed air equipment to the professionals of Ozen. While you focus on your production, your compressed air system is safe with Troya, which guarantees that your facility continues running efficiently and without interruption. Discover the Troya Warranty packages: Troya Classic, Troya Classic Plus, Troya Advantage and Troya Premium…

Troya Premium WARRANTY

  • 10 Years extended warranty from installation.
  • Parts, Labor and Travel included
  • Consumable Parts are not included
  • Air End 120 months from first installation or 123 months from the date of invoice, whichever occurs first.
  • Electric Motors 60 months from first installation or 63 months from the date of invoice, whichever occurs first.
  • Major Components 60 months from first installation or 63 months from the date of invoice, whichever occurs first. (Air/Oil Reservoir, Maestro Controller, VSD drive, Cooler)
  • Drive Belts 12 months from first installation or 15 months from the date of invoice, whichever occurs first.
  • Compressor installation has to be done by a Ozen certified technician in the employment of an Ozen Air Technology USA distributor and the installation report and Warranty registration has to be submitted to Ozen Air Technology within 30 days
  • User is required to join an oil analysis program every 2000 hours of semiannual whichever occurs first.
  • The maintenance schedule has to be followed in accordance with the service manuals. It is required to use Ozen genuine OEM parts and Lubricants for all maintenance service and for repairs.

Troya Advantage WARRANTY

  • 5 Years extended warranty from installation or 63 months from the date of invoice, whichever occurs first.
  • Parts, Labor and Travel included
  • Consumable Parts are not included
  • Air End 60 months from first installation or 63 months from the date of invoice, whichever occurs first.
  • Electric Motors 36 months from first installation or 39 months from the date of invoice, whichever occurs first.
  • Major Components 36 months from first installation or 39 months from the date of invoice, whichever occurs first. (Air/Oil Reservoir, Air/Oil Cooler, Maestro Controller, VSD drive, Cooler)
  • Drive Belts 12 months from first installation or 15 months from the date of invoice, whichever occurs first.
  • Compressor installation has to be done by a Ozen certified technician in the employment of an Ozen Air Technology USA distributor and the installation report and Warranty registration has to be submitted to Ozen Air Technology within 30 days
  • User is required to join an oil analysis program every 2000 hours of semiannual whichever occurs first.
  • The maintenance schedule has to be followed in accordance with the service manuals. It is required to use Ozen genuine OEM parts and Lubricants for all maintenance service and for repairs.
  • Any component failure deemed as a result of using non-genuine Ozen parts or lubricants will invalidate the “Troya Advantage Warranty”.

Troya Clasic Plus WARRANTY

  • 36 months from first installation or 39 months from the date of invoice, whichever occurs first.
  • Parts included, Labor and Travel is not included
  • Consumable Parts are not included
  • Air End 36 months from first installation or 39 months from the date of invoice, whichever occurs first.
  • Electric Motors 36 months from first installation or 39 months from the date of invoice, whichever occurs first.
  • Major Components 36 months from first installation or 39 months from the date of invoice, whichever occurs first. (Air/Oil Reservoir, Air/Oil Cooler, Maestro Controller, VSD drive, Cooler)
  • Drive Belts 12 months from first installation or 15 months from the date of invoice, whichever occurs first.
  • Compressor installation has to be done by a Ozen certified technician in the employment of an Ozen Air Technology USA distributor and the installation report and Warranty registration has to be submitted to Ozen Air Technology within 30 days
  • User is required to join an oil analysis program every 2000 hours of semiannual whichever occurs first.
  • The maintenance schedule has to be followed in accordance with the service manuals. It is required to use Ozen genuine OEM parts and Lubricants for all maintenance service and for repairs.
  • Any component failure deemed as a result of using non-genuine Ozen parts or lubricants will invalidate the “Troya Classic Plus Warranty”.
  • All consumable parts according to the maintenance schedule that is required during the warranty period has to be purchased in advance with a 25% discount on consumable parts and a 15% discount on Lubricants.

Troya Clasic WARRANTY

  • 12 months from first installation or 15 months from the date of invoice, whichever occurs first.
  • Parts, Labor and Travel included
  • Consumable Parts are not included
  • Air End 24 months from first installation or 27 months from the date of invoice, whichever occurs first.
  • Electric Motors 24 months from first installation or 27 months from the date of invoice, whichever occurs first.
  • Major Components 12 months from first installation or 15 months from the date of invoice, whichever occurs first. (Air/Oil Reservoir, Air/Oil Cooler, Maestro Controller, VSD drive, Cooler)
  • Drive Belts 12 months from first installation or 15 months from the date of invoice, whichever occurs first.
  • Compressor installation has to be done by a Ozen certified technician in the employment of an Ozen Air Technology USA distributor and the installation report and Warranty registration has to be submitted to Ozen Air Technology within 30 days
  • User is required to join an oil analysis program every 2000 hours of semiannual whichever occurs first.
  • The maintenance schedule has to be followed in accordance with the service manuals. It is required to use Ozen genuine OEM parts and Lubricants for all maintenance service and for repairs.
  • Any component failure deemed as a result of using non-genuine Ozen parts or lubricants will invalidate the “Troya Classic Warranty”.